FAQ

What is Telcoe Federal's routing number?

Telcoe Federal's routing number, for use with your checking account or direct deposit, is 282075523

What are your hours of operation?

Main Branch:

Monday — Friday 8:30 a.m. to 5:00 p.m

Saturday — 8:30 a.m. to 11:30 a.m. (drive-through service only)

MidTown Branch:

1123 South University

Little Rock, AR 72205

(The corner of 12th and University)

Monday — Friday 7:30 a.m. to 4:30 p.m.

Saturday — 8:30 a.m. to 11:30 a.m.

Sherwood Branch:

Monday — Friday 9:00 a.m. to 5:00 p.m

Saturday — 8:30 a.m. to 11:30 a.m.

Russellville Branch:

Monday & Friday 8:30 a.m. to 5:00 p.m.

Tuesday - Thursday 8:30 a.m. to 4:30 p.m.

Saturday — 8:00 a.m. to 11:30 a.m. (drive thru service only)

How do I find my account balance?

Your real-time balance is just a click or phone call away with EasyConnect and EasyCall.

Can I change my address online?

To protect your account, we require a signature when updating your address. This can be done by faxing your request to 501-375-6233 or mailing a letter with your signature to:

P.O. BOX 34200

Little Rock, AR 72203

What is a wire transfer?

An electronic transfer of funds usually involves large dollar payments. To have money wired out of your Telcoe account, please call our office for the appropriate forms. Ask a Telcoe representative about the fee to wire funds out.

Can you reload my prepaid card on Saturday?

At this time, Telcoe Federal loads prepaid cards only Monday — Friday. There are currently two load times, 10:00 a.m. and 4:00 p.m. Requests made after these times will not be processed until the next scheduled load time. However, you yourself can use a debit card to load your prepaid card online at Map Prepaid, or at any Walmart with a Money Center.

How do I log in to Kasasa 360?

Please click here to log in to Kasasa 360. This link will be inactive after July 31, 2015.