What Members Have to Say
I love my credit union. I have been a member for 20 plus years and have always had great service. Holly in mortgage loans is so awesome!
Little Rock, AR -- Member Since 1995
Thank you for your prompt service. You always take care of me. That’s why when the auto dealer tried to talk me into their financing I just said no thank you. He said even I could save you money? No thank you, the credit union has always stood by me. Thanks Stacy.
Lowell, AR - Member Since 1998
I really appreciate how quickly and kindly you have done things for us. Great experience. - New Auto Loan
Mountain Home, AR - Member Since 2016
I wanted to take time to let you know how fantastic I think your Credit Union is! I have never received better service than I have over the past month. Your Credit Union is highly efficient and your Employees display incredible Member service!
I recently got an automobile loan through your organization and I am extremely pleased with the professional service I received from Tony Birk. I am currently banking at Arvest and they are about to lose all of my business because I am moving it all over to Telcoe. Please take time to share this with your staff as they are all very friendly and very professional whenever I walk into your lobby. I currently work at FIS Global (formally Alltel Information Services) and I am going to spread the word about your Credit Union and let people know that this is where they need to conduct their business. I hope you all have a great day and thank you again for all you do.
North Little Rock, AR - Member Since 2015
I want to inform you of the EXCELLENT customer service and assistance I received from Mr. Tony Birk. I recently purchased a car and was going to finance it through the dealership. I then decided to go through Telcoe. Long story, the dealership made it very difficult to get this transfer accomplished. I made several phone calls trying to get this taken care of to no avail. I told Mr. Birk about my efforts and he offered to help. I kept waiting for the dealership to send me a check, which did not happen. Mr. Birk realized I was getting the "run around" and took the initiative to get the funds I was owed. he spent over one hour on the phone trying to get this resolved. He was able to get the money I was owed within just a few days after his intervention. I had been trying to get this money since mid-November. I am so impressed Mr. Birk took the initiative to get this problem taken care of. I very much appreciate his assistance and wanted you to be aware of his excellent customer service.
Horseshoe Bend, AR - Member Since 2010